Returns & Exchanges
At SVA Couture, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless return and exchange process within 14 days of delivery. All items must be returned in their original condition, unworn and with all designer tags securely attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all SVA Couture garment tags and protective bags are included to prevent damage.
- 3.Ship to Our Studio
Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned pieces, we will process your refund or ship your exchange item within 5-7 business days.